Gayleen is W+A’s Billing + Contract Specialist, with over 30 years of customer service experience and management. As a dedicated contracts and billing administrator, she fosters relationships with internal and external customers, collaborating closely with finance and project controllers.
Her work encompasses contracts, modifications, invoices, reconciliations, and customer communications, ensuring that all documentation is readily accessible and compliant with company policies and guidelines. She takes pride in her proactive approach to invoicing, precision in billing and collections, communications with our clients, and enhancing financial systems.
Q + A
- Favorite vacation spot?
- Puerto Viejo, Limon, Costa Rica. My little piece of Caribbean Paradise that has everything, beautiful beaches, rainforest, wildlife and close to a National Park with a large coral reef. Not to mention the local hospitality and delicious food.
- How do you like to relax?
- I go to concerts as much as I can.
- Plane, train, car, or bike?
- Train. You can sit, relax, and enjoy the view.
- Favorite sports team?
- Deportivo Saprissa, Costa Rica / Real Madrid, Spain.
- What is your Starbucks order?
- Venti White Mocha
- What would you sing at Karaoke night?
- Three Little Birds – Bob Marley. It always cheers up everyone's mood.
- How many pairs of shoes do you own?
- 64 pairs I can believed I just count it.
Education
- Associates of Applied Science, cum laude, ECPI University